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60-Day Money-Back Guarantee & Return Policy

Our promise

60-Day Money-Back Guarantee

We want you to love your Revitol products. If you don't, you can return them within 60 days for a full refund of the product price, even if you've opened and used them.

In short: contact us within 60 days of your order date, send back the product (opened or unopened), and we'll refund the price you paid for the product. Original shipping charges aren't refundable.

How to request a refund

  1. Contact us within 60 days of your order date. Email info@revitol.com with your order number.
  2. Get your return authorization (RMA) number. We'll email it to you with the return address. Returns sent without an RMA number may be delayed.
  3. Send the product back. Include all jars or tubes from the order, opened or unopened, and write your RMA number on the outside of the package. We recommend a trackable shipping method.
  4. Get your refund. Once your return arrives, we'll refund the product price to your original payment method. Your bank may take a few business days to post it.

What's covered

  • All Revitol products bought directly from revitol.com
  • Opened and used products, as well as unopened ones
  • Single jars and multi-month supplies. For multi-month packs, please return all units, including any you've opened.

What isn't refundable

  • Original shipping and handling charges, and optional shipping protection
  • Return shipping costs
  • Requests made more than 60 days after the order date
  • Products bought from other retailers or marketplaces. Please contact the seller you bought from.

Damaged, missing or wrong items

If your order arrives damaged, is missing an item or isn't what you ordered, contact us as soon as possible after delivery and we'll make it right.

Questions? Our customer care team is happy to help. Email info@revitol.com. Please don't send returns to our company address in Cheyenne, WY, because it isn't a returns facility.