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Frequently Asked Questions

Frequently Asked Questions

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Frequently Asked Questions

Quick answers about our guarantee, shipping, ingredients and choosing the right Revitol product.

Guarantee and returns

What is Revitol's money-back guarantee?

Every product bought on revitol.com is covered by a 60-day money-back guarantee. If you're not happy, contact us within 60 days of your order date and return the product, opened or unopened, for a full refund of the product price. Original shipping charges aren't refundable. See our return policy for the full steps.

How do I start a return?

Email info@revitol.com with your order number. We'll send you a return authorization (RMA) number and the return address.

Shipping and orders

How do you ship orders?

U.S. orders ship via USPS with tracking. International orders ship via FedEx or a local carrier with tracking. Every package ships discreetly, with nothing on the outside that shows what's inside.

How long does delivery take?

U.S. orders typically arrive in 7 to 14 days. International orders typically take 10 to 21 business days, depending on customs.

How can I track my order?

You'll get a tracking link in your shipping confirmation email. Please allow up to 4 days for tracking updates to appear.

What payment methods do you accept?

Visa, Mastercard, American Express and Discover, plus any other payment options shown at checkout.

Can I buy Revitol in stores?

No. Revitol is sold online. Buying directly from revitol.com is the only way to be sure you get genuine product and our 60-day money-back guarantee.

Products and ingredients

Which Revitol product is right for me?

Choose by concern: Anti-Aging Peptide Cream for fine lines and dryness, Eye Cream for tired-looking eyes, Cellulite Solution for smoother-looking thighs, Stretch Mark Cream for skin that's stretching, Scar Cream for healed marks, Venorex for visible leg veins and Hair Removal Cream for razor-free smooth skin.

Where can I find ingredient information?

Each product page lists its key ingredients, and our ingredients page summarizes them in one place. The full ingredient list is printed on each product's packaging.

Is Revitol cruelty free?

Yes. Revitol has never tested its products on animals.

How should I use my product?

Directions are printed on every package, and each product page has a step-by-step how-to-use section. Patch test any new product on a small area first.

I have a medical question. Who should I ask?

Please talk to your doctor or pharmacist about medical conditions, pregnancy, or medications before starting a new skincare product. Revitol products are cosmetics and aren't intended to diagnose or treat any disease.

Sustainability

What is Revitol's recycling policy?

Our plastic containers are made with post-consumer recycled (PCR) plastic, giving plastic a second life. We aren't able to accept empty containers back yet.

Still have a question? Email info@revitol.com or use our contact form.