FAQ
Frequently Asked Questions:
+ What is Revitol's recycling policy?
Here at Revitol, we know how crucial it is for business to take responsibility in the fight for our planet. We use PCR plastics for all of our plastic containers, cutting our carbon footprint and offering customers second-life containers. As of today, Revitol is not able to accept empty bottles for returns, but we are working hard on a nation-wide recycling program to further reduce our environmental impact.
+ Does the brand offer discounted refills if you return used bottles?
As of today, we're not able to offer that service. But, we'll have exciting news on that front soon. Stay tuned!
+ Is Revitol cruelty free?
Without a doubt. Our founders decided before Revitol even had its name, it would be a cruelty free brand. We have never, nor will we ever, test our products on animals.
+ What is your Money Back guarantee?
We take great pride in the superior quality of our products and want youto be pleased with your purchase. We believe in offering the very best value,quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within ninety (90) days of your purchase for a refund of the purchase price.
+ How do you ship the product?
We ship all USA orders via USPS first class mail with delivery confirmation.International orders are shipped via FedEx with tracking or a local international carrier with tracking. All packages are discreetly shipped with no indication of what product is inside.
+ How long does it take to receive our products?
USA orders are shipped USPS and take 7 to 14 days. International Orders are shipped via FedEx and take 10 to 21 business days depending on customs clearance.Rush Shipping takes only 2 to 4 days. All of our USA orders have tracking and most international countries have tracking.
+ How can I track my order?
Once you place an order with us you will receive a tracking link in your shipping confirmation email within a few business days. Please allow up to 4 days for tracking status to appear in our system.
+ How do I request a new shipment?
Please contact customer service to request a new shipment.
+ What are your terms and conditions and return policy?
Please take a look at our Terms and Conditions. You may also call our customer service for additional information on product returns.
+ Where else is this product sold?
This product is not available in retail stores and can only be purchased online.
+ Medical questions regarding any of our products?
If you have any medical questions regarding any of our products, please consult your physician or doctor for professional advice.
+ What is the recommended dosage for this product?
Once you receive the product, you will be able to read the recommended dosage on the product.
+ How can I order this product?
You can order our products with the 4 major credit cards (Visa, MasterCard,American Express and Discover Card) & some have third party payment options.